Refund Policy
Last Updated: May 12, 2025
Thank you for choosing Aumraj Technologies for your IT solutions and services.
General Policy
Due to the nature of our services (including IT consulting, network integration, software solutions, structured cabling, security solutions, etc.), refunds are handled on a case-by-case basis and are generally subject to the terms outlined in specific project agreements or service contracts.
Service-Based Refunds
For ongoing services or project-based work, refund eligibility, if any, will be detailed in the specific Statement of Work (SOW) or contract signed between Aumraj Technologies and the client. We typically do not offer refunds for services already rendered or hours already worked.
Hardware/Software Sales
If you have purchased hardware or software licenses through Aumraj Technologies, refund and return policies are generally governed by the original manufacturer's or vendor's terms and conditions. We will facilitate this process where possible, but the final decision rests with the vendor.
Cancellation
Cancellation terms for services will be specified in your service agreement. Please refer to your contract for details on any applicable fees or notice periods required for cancellation.
Contact Us
If you have questions about a specific charge, project, or our refund policy as it pertains to your agreement with us, please contact your account manager or reach out to us directly:
- By email: sales@aumraj.in
- By phone number: +91 9971118713
We are committed to client satisfaction and will address your concerns promptly.
